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Room prepped for carpet cleaning

Preparation For Our Cleaning Services

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Preparation For Our Cleaning Services

Pre-service Checklist

  • Our cleaning service includes vacuuming, so there’s no need to pre-vacuum your carpets before we arrive.
  • Please inform your cleaning technician of any spots, spills, stains, or problem areas during the initial walk-through/inspection.
  • Remove all small items from the carpet such as shoes, toys, clothing, magazines, books, and throw rugs. Also, clear out any small furniture items like CD racks and dining chairs.
  • Remove all breakable items and clutter from all end tables, cocktail tables or other items that will need to be moved to facilitate cleaning.
  • Our chemicals we use are both human and pet friendly but we still recommend that you keep small children and pets in a safe place away from the cleaning area.
  • After cleaning, please wait until your carpets are completely dry before allowing your small children or pets to lie down or crawl on them.
  • Our Low Moisture cleaning system requires about an hour or so to dry completely. Please exercise caution when walking on damp carpet, especially when transitioning from damp carpet to a hard surface, to prevent slip-and-fall accidents.
  • If you have any draperies or upholstered furniture that hangs down onto the carpet, it’s a good idea to pin them up to prevent them from getting wet during cleaning.
  • If you have any concerns or issues either before, during, or after our service, please inform us immediately so that we can address them promptly.

Moving Furniture

We offer an open area cleaning agreement as part of our base pricing. This means that our cleaning services cover an open area and do not include the moving of major or fragile pieces of furniture and electronics.

These types of items include beds, dressers, sofas, overstuffed chairs, TVs, stereos and computer equipment, china cabinets, entertainment centers, sectional sofas, large dining room tables, armoires, antiques, and fragile or broken furniture.

Light furniture moving is included in our base pricing. This covers coffee tables, end tables, and other similar small furniture items.

If you require the moving of major or fragile pieces of furniture and electronics, please let us know and we will be happy to provide you with a quote for your specific needs.

Please note that in most cases, we can clean right up to the edge of the above-mentioned items and achieve outstanding cleaning results without ever moving them.

We take great pride in our attention to detail and providing the best possible cleaning services to our customers. If you have any questions or concerns about our furniture moving policy or any other aspect of our services, please do not hesitate to contact us.